Privacy Policy | TactiGroup

TactiGroup (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website at tactigroup.com, you agree to the practices described here.

1. Information We Collect

Information you provide. When you contact us through our contact form, we collect your name, email address, and the content of your message. We do not require account registration to use our website.

Usage data. We may collect standard log data including your IP address, browser type, pages visited, and timestamps. This information helps us understand how our site is used and improve it.

No sensitive data. We do not knowingly collect sensitive personal information such as financial details, health data, or information from children under 13.

2. How We Use Your Information

To respond to your enquiries and messages.
To improve the content, design, and functionality of our website.
To send product updates if you have explicitly opted in.
To comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Cookies

Our website uses minimal cookies. Specifically, we may use a single preference cookie to remember your light/dark mode setting. This cookie stores only a theme preference (light or dark) and contains no personally identifiable information.

We do not use tracking cookies, advertising cookies, or third-party analytics cookies at this time. If that changes, this policy will be updated accordingly.

4. Data Retention

Contact form submissions are held in memory on our servers and are not persisted to a database. They may be retained in server logs for up to 30 days for operational purposes, after which they are deleted. If you would like your information removed sooner, please contact us at hello@tactigroup.com.

5. Your Rights

Depending on your location, you may have rights under applicable privacy law to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict certain processing.

To exercise any of these rights, email us at hello@tactigroup.com. We will respond within a reasonable timeframe.

6. Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. Continued use of the site after changes constitutes acceptance of the revised policy.

8. Contact

Questions about this Privacy Policy? Contact us at hello@tactigroup.com.